From: Hearth Internet Customer Care <care@hearthinternet.example>
To: Robin Vale <robin.vale@example.net>
Date: Thu, 05 Mar 2026 15:40
Subject: Re: Question about my February bill

Hi Robin,

Thanks for contacting Hearth Internet. We reviewed your account. Your Gigabit Home plan renews every month at $54.99, and the charges on your statement reflect your plan. We are not able to offer a refund at this time.

Is there anything else we can help you with today?

Warm regards,
Dana
Hearth Internet Customer Care

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Hearth Internet Customer Care | Ticket HI-88231
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