Robin Vale
Lantern Hollow
robin.vale@example.net

To: Granite Peak Fitness Member Services, members@granitepeakfitness.example

Subject: Refund of $42.00 charged after my confirmed cancellation

Hello,

I am writing about a membership charge made after my membership ended.

On 8 January 2026 I emailed you asking to cancel my monthly membership [cancel-request.txt: "Date: Thu, 08 Jan 2026 18:05"] [cancel-request.txt: "I would like to cancel my Granite Peak Fitness monthly membership."] and asked you to confirm in writing when it was done [cancel-request.txt: "Please confirm in writing when it is done."].

You confirmed the next day [cancellation-confirmation.txt: "Date: Fri, 09 Jan 2026 10:22"]. Your email said my membership was cancelled with a last day of 31 January 2026 [cancellation-confirmation.txt: "Your Granite Peak Fitness monthly membership is cancelled, and your last day of membership is 01/31/2026."], and that no further membership fees would be billed [cancellation-confirmation.txt: "No further membership fees will be billed."].

Despite that, my card was charged $42.00 for a monthly membership on 9 February 2026 [card-statement.txt: "02/09/2026 | GRANITE PEAK FITNESS MONTHLY MEMBERSHIP | $42.00"], nine days after the last day you confirmed.

Please refund the $42.00 charge of 9 February 2026 to the card it was taken from, and reply to this email to confirm when the refund has been issued.

Copies of your confirmation email and the card statement line are available on request.

Thank you,

Robin Vale